FAQ

Inclement Weather Policy?

Safety is our #1 priority

We closely monitors weather conditions and for the safety of our guests and we may suspend operations during periods of inclement weather. During these periods guests may be asked to evacuate the adventure tower area and seek shelter. Once the area is safe again we will return to the adventure. If the inclement weather persist for more than one hour you will receive a voucher to return at a late date of your choice (subject to availability) that is valid for 1 year from the date issued. If you have a reservation and weather is not cooperating you may contact us to change the date and time or we can refund your purchase or deposit to store credit that can be used toward any future visit to SOAR Adventure Tower. We reserves the right to change this policy without prior notice, some restrictions apply.

 

Weight Limit?

Our weight limit is 300lbs. Please be mindful of the vigorous physical activity required and this weight limit is in place for safety and health concerns.

 

What should I wear?

Only required clothing is closed toed shoes, chaos and flip flops are not acceptable.

 

Are reservation required?

Reservations are highly recommended. Walk-in customers are always welcome, however, due to the high volume of customers during the weekends we suggest planning ahead and securing your start time with a reservation.

Plan to arrive early. In the case you will be late or absent for a reservation, give us a call and we’d be happy to move the reservation time & date.

 

Is a ticket require to watch my family/friends climb?

Tickets are only required for guests who are climbing. We offer an observation deck with benches and tables for families to comfortably watch friends and family.

 

How difficult is the course?

Our unique tower creates a safe interactive atmosphere that features 4 levels and over 110 climbing elements that will challenge kids and adults both mentally and physically. Our course uniquely allows you to pick and choose your desired courses. It allows you to decided how high you go and how hard you want to course to be. There is a wide verity of course throughout the tower that range from easy balancing bridges to difficult upper body challenges.

 

Are you allowed to bring your own food?

Yes! We do required all drinks to be purchased on location. (water bottles are acceptable)

Are deposits for groups refundable?

We give store credit refunds for all deposits.